My writing on business models and technology shows that the synthesis of educational practice, business management and technology can help us improve affordability and access while maintaining quality in higher education. The topics covered in work include: business model theory, learning analytics, and competency based education.
This article for the Spring 2014 edition of CHANGE Magazine provides an overview of five design principles for Competency Based Education in the context of postsecondary education.
State policy and the new rules of good pedagogy are our of sync. This article suggests ways to align policy with the ways in which learning technologies are changing pedagogy in higher education.
This paper delves deeply into how the latest business model thinking from individuals such as Clay Christensen and Alex Osterwalder can be applied to
higher education to unbundle instructional, credentialing and student support services to improve educational outcomes and return on investment.
This paper, written in partnership with Dr. Clayton Christensen and Michael Horn, explores how the disruptive technology of online learning is transforming higher education and recommends public policies to guide and manage the change.
This article, which appears in Inside Higher Education, argues that service performance, an area of academic research that has emerged as the U.S. economy has become dominated by services, has theories and analytical tools that can help improve the productivity of higher education.
This brief applies Disruptive Innovation Theory to the emerging world of competency based higher education to explore whether or not this novel approach to helping
more student finish college is capable of scaling its business model.
This paper argues that one of the reasons that college completion rates are not as good as they should be is that the information flow in the current business models for college choice and college persistence is not designed to help student make good decisions about where to go and how to succeed along the way. Borrowing from the literature on service innovation and marketing, the paper suggest ways to improve the usefulness and relevance of available information to promote better educational outcomes. student_empowerment